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Terms & Conditions

MadsMuse Digital Products & Course Terms. Last Updated: May 2026


By purchasing, downloading, accessing, or using any MadsMuse course, digital product, resource, or service, you agree to the following terms.

1. Our Digital Products

Everything we create at MadsMuse is digital. When you purchase from us, you are buying digital products or online educational experiences. Because of this, nothing physical will ever be shipped to your door.


2. For Educational Use Only

We love sharing what we know, but please remember that all our content is for educational and informational purposes only. Nothing in the MadsMuse materials counts as professional, legal, medical, veterinary, or behavioural certification advice.


3. Your Personal Licence

When you buy a product or course, you are purchasing a personal, non-transferable licence just for you. To protect our hard work, please do not do any of the following without our written permission:


4. Payments & Pricing

We want checkout to be seamless. Prices for our products may change from time to time without notice, and full payment is required before you can access your digital goodies. Occasionally, we may need to refuse or cancel an order, and we reserve the right to do so when necessary.


5. Refunds & Digital Rights

Because our digital products give you instant access and downloadable content, standard cancellation rights under the UK Consumer Contracts Regulations 2013 change once your download or stream begins. For this reason, we generally cannot offer refunds once access has been granted, unless required by consumer law. Don't worry—nothing in these terms affects your statutory legal rights as a consumer!


6. Accessing Your Courses

We always aim to keep things running smoothly, but we may occasionally need to update, modify, or discontinue certain courses, downloads, or memberships. Because we rely on external platforms to host some of our content, we cannot guarantee 100% uninterrupted availability or permanent access.


7. Keeping Things Safe & Respectful

We want our community to be a safe, positive space. We kindly ask that you do not misuse our platforms, try to access things without authorisation, harass other users, upload harmful files, or share our content illegally. If anyone does misuse our platform, we reserve the right to remove their access immediately.


8. Intellectual Property

We put our hearts into designing these materials! All branding, graphics, downloads, text, worksheets, videos, and course structures belong to MadsMuse. Please do not use them without permission, as unauthorised use could lead to formal legal action.


9. Limitation of Liability

While we stand by the quality of our content, life and learning come with variables. MadsMuse cannot accept liability for any injury, behavioural issues, financial losses, or unexpected outcomes that happen from using or misusing our products and guides. Using our materials is entirely at your own discretion and risk.


10. Governing Law

MadsMuse is based in the UK, so these terms are guided by the laws of England and Wales. If any formal disputes ever arise, they will be handled by the courts of England and Wales.